I just purchased this software and have not even been able to open the program. I get a succesful installation with no problems. When I try to run the program I get a dialogue box with the error message:

Were Sorry. MixMeister has encountered a configuration issue and cannot continue. Please make sure software is installed correctly. Error 100.

when you click ok it kicks you out to desktop.

Uninstalled MM, cleaned registry, all drivers are current, rebooted and reinstalled. Same issue every time.

NOT a good sign after shelling out 160 beans. Sent an official request to support, havent heard back yet. I did a search and a few others have posted same issue but no one has a fix. I might have to exercise my right for a refund.

Hi and welcome to the forums.

I'd suggestthat when looking for help with something, you use the Find option on the toolbar, to search for other posts.

MM_Aaron has posted a response to Error 100 difficulties previously - Click This Link, to see what he posted.

Let us know how you get on, it could be useful for other members in the future.

Hope that helps,

R.

The Fix to where your link sent me to did not work. Has anyone been able to resolve this configuration issue and what is the problem. I have tried to contact customer support on various occasions and no response. So what is a configuration problem and how can you solve it?

I guess there is more than one explanation about this problem.
I contact mm masters not so long ago, and they send me another solution.

I recommend you contact support, and they can fix this bug properly.

Best regards

Hi..

I have the same problem.. It's to difficult to support to write down in a post all the possible reasons and the possible solution...??? And they expect to pay 300+ $ for it...Get real people...

can you tell us about your computer specifications? (ram, operating system, processor, pc/mac).

why not try what djdanko mentioned in the post right above yours...

quote:

I guess there is more than one explanation about this problem.
I contact mm masters not so long ago, and they send me another solution.

I recommend you contact support, and they can fix this bug properly.

Best regards

here are their contact details...

quote:

Dear Users,

If you are having trouble, you can reach our technical support people three different ways:

(FLORIDA) MixMeister Sales Support
(888) 800-0681 (Toll Free United States)
001+954-761-7550 (International)

(RHODE ISLAND) Technical Support:
Telephone: (401) 659-8108 (8:30AM – 4:30PM ET)

Lost Keys and Registration Issues: authorizations@mixmeister.com

Registered User Technical Support: techsupport@mixmeister.com

You can expect a response within 24 hours Monday-Friday. Unfortunately, we are not available on Saturday and Sunday.

Best Regards
Simon Bangs
Community Relations
MixMeister Technology